WhatsApp CRM & Business API Solutions in Gurugram
Connect your business WhatsApp number, manage customer conversations and integrate messaging into your business applications with DTWhatsApp.
Engineered for High-Reliability Business Messaging
Everything your operations, customer support, and engineering teams need to connect and communicate.
Official Meta Cloud API
Direct connectivity with verified business numbers. Zero browser-scraping, zero account bans, 100% compliant.
Meta Authorized →Centralized Inbox
Unified customer workspace. Enable support and sales teams to manage customer chats simultaneously in real time.
Operator Workspace →Real-Time Notifications
Immediate webhook dispatching on incoming chats, delivery confirmation, and status updates.
Instant Webhooks →Messaging REST API
Clean, standardized HTTP endpoints to trigger template and transactional messages directly from your software.
REST Endpoints →Complete Message History
Full conversation audit logs and message timestamps stored securely in SQL Server for compliance and review.
Audit Logs →Secure Multi-Tenancy
Strict logical isolation per business account. Distinct API tokens, message queues, and tenant dashboards.
Isolated Tenants →CRM & ERP Integration
Seamless two-way bridge connecting accounting, SAP, Tally, billing dashboards, and proprietary portals.
ERP Sync →Status Monitoring
Live status feedback loops. Track whether each dispatch is Sent, Delivered, Read, or Encountered an error.
Delivery Status →Built for Multi-Agent Speed & Operations
Replace shared office mobile handsets with a secure, multi-agent cloud portal designed for customer support and accounts.
Role-Based Access
Admins supervise logs while operators handle customer chats.
Pre-Approved Templates
Dispatch Meta-approved notification templates with variables.
Live Gateway Health & Sync
Connect WhatsApp with Your Business Applications
Integrate WhatsApp dispatching directly into your custom ASP.NET, PHP, Node.js, or Java backends with standard REST requests.
curl -X POST https://api.dtwhatsapp.io/v1/messages/send \
-H "X-DT-Tenant-Key: dt_live_sec_9891744100" \
-H "Content-Type: application/json" \
-d '{
"recipient": "+919891744100",
"type": "template",
"templateName": "invoice_notification",
"parameters": [
{ "name": "client_name", "value": "Atul Kaushik" },
{ "name": "invoice_no", "value": "INV-40291" }
]
}'
Practical Use Cases for Indian Businesses
Transform your critical business events into timely WhatsApp communications with zero manual effort.
Order Confirmation
Dispatch instant verification notifications once orders are confirmed in your store.
Payment Reminders
Remind clients before invoices cross due dates with direct verification details.
Invoice Notifications
Send accounting PDFs and GST bills automatically upon invoice generation.
Appointment Reminders
Reduce missed slots with automatic visit schedules and one-click confirmations.
Customer Support
Resolve customer complaints quickly from a shared desktop browser console.
Service Updates
Keep buyers informed of maintenance notices and field engineer dispatches.
Multi-Tenant SaaS Architecture & Reliability
Built to provide independent organizations with secure data isolation and enterprise-grade performance.
Tenant Data Isolation
Logical data partitions in SQL Server ensure each company's contacts and message history are kept private.
Official Meta Cloud API
Direct HTTPS routing via Meta's infrastructure with zero risk of phone number blocking.
Custom Webhook Relays
Forward inbound messages and delivery receipts straight into your proprietary software databases.
In-House Tech Support
Managed directly by Dream Tree Technologies engineers with complete SLA accountability.
Straightforward SaaS Licensing Plans
Predictable plans tailored to your company's scale. Transparent pricing with no surprises.
For small businesses connecting an official WhatsApp number.
- 1 Official WhatsApp Number
- Centralized Web Inbox
- REST Messaging API Access
- Complete Message History Logs
For growing businesses integrating ERP, CRM, and multi-agent inboxes.
- Everything in Starter
- Multi-Agent Team Inbox
- ERP & CRM Webhook Relays
- Meta Template Parameter Manager
For large operations requiring custom tenant setup, SLAs, and custom connectors.
- Multiple WhatsApp Numbers
- Dedicated SQL Schema Partition
- Custom ERP / SAP Connectors
- Priority Engineering SLA
Frequently Asked Questions
How does DTWhatsApp differ from regular WhatsApp Web?
DTWhatsApp uses the official Meta WhatsApp Cloud API. It provides a multi-agent desktop inbox, REST endpoints for software integration, and eliminates the risk of phone number bans that occur with unofficial scrapers.
Can we use our existing company phone number?
Yes. You can migrate an existing mobile or landline number to the Cloud API, provided it is unlinked from standard consumer or business WhatsApp mobile apps first. We help you through this migration step.
How does our CRM or ERP communicate with DTWhatsApp?
Your systems trigger a secure HTTPS POST request with JSON parameters and your Tenant Key. DTWhatsApp dispatches the message via Meta and relays delivery status receipts back to your webhooks in real time.
Where are customer chat logs stored?
All conversation records, timestamps, and delivery confirmations are archived in secure, tenant-partitioned Microsoft SQL Server databases for full audit compliance.
How long does Meta Business verification take?
With standard business verification documents (GST registration, company website, and address proof), Meta verification is typically approved within 2 to 4 business days.
Ready to Simplify Your Business Communication?
Request a live platform demo or discuss your custom ERP integration with our team.